I can't find my login details, what should I do? April 02, 2026 15:21 Updated We invite you to contact customer service. Related articles I am late, what happens? I cannot access my personal account, what should I do? How to book tickets for a group or a works council? I bought my tickets through a network other than the Bataclan website, can I pick up my tickets at the box office? Is it possible to book a ticket at the box office or by phone outside of concert evenings?