Tickets purchased through ticketing networks such as Fnac, France Billet, Ticketmaster, Digitick cannot be picked up at the Bataclan. Sites such as Billetréduc, Ticketac, Theatreonline provide their customers with vouchers to exchange for tickets at the Bataclan box office one hour before the start of the show. In case of doubt, the method and location for pickup are clearly specified on your order confirmation.